Privacy policy
Last updated: November 2026.
This policy explains how Ena Luxe Beauty ("we", "us") handles personal information collected through www.enaluxebeauty.com. Our mailing address is available on request by email.
Information we collect
- You give us: name, email, shipping address, phone number and order details when you buy; your message and contact details when you write to us; your email when you join our list; and the name, rating and text of any review you post.
- Collected automatically: basic technical data such as IP address, browser type and pages visited, used to keep the site secure and working. If you accept cookies, our advertising partners (Meta and TikTok) also receive information about your visit through their pixels.
- Payments: card and wallet details are entered on Stripe’s secure checkout. We never see or store them.
How we use it
- To process, ship and support your order, and send order and shipping emails
- To reply to your messages and requests
- To send marketing emails if you opt in, and to give you your welcome code
- To show approved reviews, prevent fraud and spam, and keep the site secure
- To measure and improve advertising, only if you accept cookies
Who we share it with
We share information only with service providers that help us run the store, and only as needed: Stripe (payments and tax), Cloudflare (hosting, security and bot protection), Resend (email delivery), shipping carriers (such as USPS, UPS or FedEx), and, if you accept cookies, Meta and TikTok (advertising measurement). We may also disclose information if the law requires it. We do not sell your personal information for money.
Cookies and similar technologies
We store your cart and wishlist in your browser so they are remembered between visits. Advertising and measurement pixels from Meta and TikTok load only after you click Accept on our cookie banner; if you decline, they do not run. You can change your choice by clearing this site’s data in your browser. Some browsers send a “Do Not Track” or Global Privacy Control signal; we treat a Global Privacy Control signal as a request to decline cookies.
Marketing emails
We email you offers only if you signed up. Every marketing email has an unsubscribe link, and you can also write to us to be removed. Order and shipping messages are not marketing and may still be sent when you buy.
How long we keep it
We keep order records for as long as needed for accounting, tax and legal reasons (generally up to seven years). Mailing-list details are kept until you unsubscribe or ask us to delete them. Messages to support are kept for up to three years.
Security
We use encrypted connections, restricted admin access and trusted providers. No online service is perfectly secure, so we cannot guarantee absolute security.
Your rights
You can ask to access, correct or delete the personal information we hold about you. Residents of California, Virginia, Colorado, Connecticut, Utah, New Jersey and other states with privacy laws may also have the right to know what we collect, to opt out of the sale or sharing of personal information or targeted advertising, and not to be treated unfairly for using these rights. We do not sell personal information. To make a request, email [email protected]; we may need to verify your identity and will reply within 45 days. You may appeal a refusal by replying to our answer.
Children
Our site is not directed to children under 13 and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
Links to other sites
Our site links to social networks and other sites we do not control. Their privacy practices are their own.
Changes
We may update this policy and will change the date above when we do.
Contact
Questions? Email [email protected].